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@@ -8,42 +8,3 @@ redirect: "https://transloadit.com/open-source/support/"
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<!-- md integration_help.md -->
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-This approach is new, we may make changes as we learn. Here are the current options in detail:
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-<div class="table-responsive">
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-| | 🦄<br>Community | 🥉<br>Bronze | 🥈<br>Silver and up |
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-|----------------------------------------------:|:--------------------:|:--------------------------------------------------------------:|:--------------------------------------------------------------------------------:|
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-| | anyone,<br/>$0 | included with all Transloadit Plans,<br/>which start at $49/mo | Enterprise addons,<br/>starting at $1499/mo |
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-| Bug Reports | [GitHub][bugs] | [GitHub][bugs] | [GitHub][bugs] |
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-| Feature Requests | [GitHub][features] | [GitHub][features] | [GitHub][features] & [Transloadit][support] |
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-| Integration Help | [Community][forum] | [Community][forum] & [Transloadit][support] | [Community][forum] & [Transloadit][support] |
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-| Support on Uppy client | best effort | General Guidance | Guidance based on your use case and circumstances, code & operational reviews |
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-| Support on Transloadit-hosted Companion & Tus | best effort | General Guidance | Guidance based on your use case and circumstances, code & operational reviews |
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-| Support on self-hosted Companion & Tus | best effort | - | yes |
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-| Access to Transloadit-hosted Companion & Tus | yes (with a <a href="https://transloadit.com/pricing/">free Transloadit Community plan</a>) | yes | yes |
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-| Access to Transloadit’s encoding features | yes | 10GB included | 0GB - unlimited |
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-| Guaranteed response times within office hours | - | <= 3 days | <= 8h - 32h |
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-| 1-on-1 access to core developers | - | 1h | 1h - 20h |
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-| Health & Status | - | Access to Personal Transloadit Dashboard | Access to Personal Transloadit Dashboard. Proactive monitoring & notifications |
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-| Support for non-current releases | - | - | 0 - 10 releases back |
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-</div>
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-If you want to apply for:
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-* 🥉 Bronze support, [sign up for the Startup plan][pricing].
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-* 🥈 Silver (or 🥇 higher), [reach out](mailto:support@transloadit.com?subject=Uppy+Enterprise+Support).
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-Afterwards, you can contact [Support][support], announcing your account’s email address.
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-[bugs]: https://github.com/transloadit/uppy/issues/new?template=bug_reports.md "Bugs welcome in the issue tracker on GitHub"
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-[features]: https://github.com/transloadit/uppy/issues/new?template=feature_request.md "Feature requests welcome in the issue tracker on GitHub"
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-[forum]: https://community.transloadit.com/c/uppy "Community Forum"
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-[pricing]: https://transloadit.com/pricing/ "Transloadit plans & signup"
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-
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-[support]: https://transloadit.com/support/ "Transloadit Support"
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Mikael Finstad