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@@ -21,8 +21,8 @@ This approach is new, we may make changes as we learn. Here are the current opti
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| Support on Uppy client | best effort | General Guidance | Guidance based on your use case and circumstances, code & operational reviews |
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| Support on Transloadit-hosted Companion & Tus | best effort | General Guidance | Guidance based on your use case and circumstances, code & operational reviews |
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| Support on self-hosted Companion & Tus | best effort | - | yes |
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-| Access to Transloadit-hosted Companion & Tus | - | yes | yes |
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-| Access to Transloadit’s encoding features | - | 10GB included | 0GB - unlimited |
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+| Access to Transloadit-hosted Companion & Tus | yes (with a <a href="https://transloadit.com/pricing/">free Transloadit Community plan</a>) | yes | yes |
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+| Access to Transloadit’s encoding features | yes | 10GB included | 0GB - unlimited |
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| Guaranteed response times within office hours | - | <= 3 days | <= 8h - 32h |
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| 1-on-1 access to core developers | - | 1h | 1h - 20h |
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| Health & Status | - | Access to Personal Transloadit Dashboard | Access to Personal Transloadit Dashboard. Proactive monitoring & notifications |
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